Refund policy
Returns & Exchanges
You can return or exchange any item within 7 days of delivery. This includes combo packs and sale items.
To be eligible, items must be unworn and unwashed, with original tags and packaging.
How to start a return or exchange: email support@teestra.com or call 6366229558 with your order number. We'll arrange a pickup. Items sent back without a request can't be accepted.
Exchanges: we'll send the replacement size or colour once the pickup is done, subject to stock. If it's out of stock, we'll refund you instead.
Refunds: once we receive and check your return, we'll refund you to your original payment method. For cash-on-delivery orders, we'll refund to your bank account or UPI. Your bank may take a few days to show the credit.
Damaged, wrong or missing items: see our Shipping Policy. We'll replace these or refund you in full.
Not returnable: custom-printed or personalised items, and gift cards.